Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, and address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Additionally, third-party vendors - including Facebook, Google, and Microsoft, whose services we use - may place cookies on web browsers to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads. This allows us to make special offers and continue to market our services to those who have shown interest in our service. These offers may appear as ads in various places across the internet, including Facebook, Google, and Microsoft, and their affiliated networks. As always we respect your privacy and are not collecting any identifiable information through the use any 3rd party remarketing system.
To opt out of personalized ads and related cookies, see the ‘Choice and Opt-Out’ section below.
Our site requires that you make your purchases online. In connection with your purchase, we collect and store certain information. First, in order to identify you, we ask that you provide your full name, email address, and in some cases your physical address. When you make a purchase through our website, we use a third-party credit card processor to process your credit card purchases (see “Third-Party Payment Processors” below).
Third-Party Payment Processors
When you make a purchase through our website, we use a third-party credit card processor to process your credit card purchases. To make this possible, your name, address, email address, and your credit card’s type, number, expiration date and CVC number and your order total (collectively referred to as your “Billing Information”) will be shared via secure (encrypted) means with this third-party payment processor for the sole purpose of completing your order. Please note that your Billing Information is transmitted via secure means to our third-party credit card processor and stored by such third-party credit card processor and not the Company.
How we use collected information
Company may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to create an account on the Site, they are opted-in to our mailing list and they will receive emails that may include company news, updates, related product or service information, etc.
For opt-out information regarding email communications from the Site, see “Choice and Opt-Out” below.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these third-party sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Choice and Opt-Out
To opt out of personalized ads and related cookies, visit the following:
Google Content Network: http://www.google.com/settings/ads
Bing Ads remarking: https://choice.microsoft.com
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the ‘unsubscribe’ link included in each communication or by contacting us through the Site. By doing so, you understand you will no longer receive important information pertaining to the products you have purchased, including updates, additions, and bonus materials. You may also prevent the site from sending important technical account-related information, including password reset instructions from using the ‘forgot password’ feature on the site.
Please note that communications directly from the Site may be separate from the Site newsletter communications and as such each may require separate opt-out.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on 09/10/2016.